Contact
Talk to a human.
We answer fast. Sales, support, partnerships — pick your door.
Support
Existing customer? Open a ticket from inside the app.
Sign in to the app
support@the-clinic.net · 24/7 response within 1 business hour
Partnerships
Integrations, resellers, health systems. Let's build something together.
Found a vulnerability?
Report it to security@the-clinic.net (PGP key available). We follow coordinated disclosure and run a public bug-bounty program.
Offices
Where we are.
Mississauga, Canada — Headquarters
5980 Whitehorn Ave, Unit 169, Mississauga, ON L5V 2Y3, Canada — Mon–Fri, 9am–5pm ET
+1 647 866 69046th of October City, Egypt
176 Hay el Ashgar, 6th of October, Giza, Egypt — Sun–Thu, 9am–5pm EET
+20 155 655 0030Remote-first engineering
We're a distributed team across 9 countries.
Response times
Office hours & SLAs.
- Sales< 4 business hours
- Support (customer)< 1 business hour
- Press< 24 hours
- Security< 4 hours